Cancellation Policy

Cancelling an order at Balter Sales Co. is possible up to the point packing starts.

Write to Balter Sales Co. with the order number in good time.

Balter Sales Co. sends back the entire sum provided the order has not left.

When the carrier already has your Balter Sales Co. order

A parcel that has left Balter Sales Co. can no longer be stopped from here.

Balter Sales Co. treats it as a return from then on.

A refused delivery reaches Balter Sales Co. faster than a posted return.

Cancellations from the Balter Sales Co. side

There are times when Balter Sales Co. cancels from its side.

Generally the plates shelf proves emptier than the count said, or the carrier refuses the address.

Balter Sales Co. says what happened and sends the whole payment back.